FAQ

FAQ

General

What is VORA?

What fabrics are VORA's products made of?

Where is VORA made?

VORA's sizes?

How do I best take care of my VORA Garments?

How can I stay up to date with the latest VORA news?

Where can I buy VORA?

I am experiencing technical difficulties on the website. What do I do?

I want to order, but the item seems to be out of stock. What do I do?

I did not get an order confirmation, what do I do?

Can I change my order after placing it?

Can I cancel my order if I change my mind?

Is it safe to order online?

How do I pay for my order?

What types of payment do you accept?

I have a voucher/gift card. How do I use it?

When can I expect my product?

How long will it take to get my order?

Does VORA ship internationally?

What shipping carriers do you use?

Can I change my delivery address after placing the order?

How can I track my order?

Where do you ship from?

How do I collect my order?

My order seems to be lost. What do I do?

I received the wrong order. What do I do?

I received a faulty item. What do I do?

Where do I send my return?

What is your return policy?

I have returned a product. When will I receive my refund?