FAQ

VORA is a fashion house with an expanding line of luxury men’s essentials. VORA was built on the foundation of casual clothes Sculpted to follow the lines of an athletic built male. Highlighting and adapting to these men's physical characteristics that separate these men from the heard. For a deeper insight into our origin story click here.

VORA's underwear and t-shirts are made from luxury fabrics with handmade quality finishing. Our Skulptur Line of men's athletically sculpted shirts are made from sustainably grown bamboo are spun into a lustrous, flexible yarn, then woven into a strong, breathable fabric with natural anti-bacterial and odor-resistant properties. 

Aktiv underwear collection is made from various weights of the finest nylon fibers. Our fabric provides increased flexibility, breathability, and compression to provide an adjust free wearing experience. This premium fabric wicks away moisture from the body while maintaining its shape and colour.

After searching the globe for the best fabric and production quality, VORA's products are made in two distinct locations. Our production of the Skulptur Line of Men's athletic shirts is located in a factory in Indonesia. The desire to have an environmentally sustainable luxury fabrics lead us to Bamboo Fibers. Indonesia's tropical climate provides the ideal environment to grow and manufacture this fabric. The Aktiv men's underwear line is sculpted by a small textile designer in Colombia. We fell in love with the factories culture and craftsmanship during the global factory search by the sculpting team. All garments are beautifully handcrafted by true textile artisans.  

Our products are designed to provide a very sculpted fit. If you prefer a looser fitting shirt, size up from the recommended sizing. All body types are different - with free shipping on orders over $50 and free USA returns and exchanges, it is risk-free to try out our products by ordering two sizes and styles. Please see the chart to get a suggested size. 

Our garments are made of delicate fabric, and the best manner to take care of your products is to machine wash warm in no higher than 30-40C/ 105 F, with similar colors. For best durability, do let the garment hang dry. If preferred, steam or warm iron and fold neatly. Due to the sculpted shape of the Skulptur Line of T-shirts we highly recommend hanging to store.  For additional information visit our care page.

To stay updated with all our latest news, content, and exclusive offers please sign up for our newsletter. We also release updates on our social channels, Instagram & Facebook, so please follow them here to easily stay up to date. As our journey continues new in-depth topics will be highlighted in our Blog VORA Perspective here. 

No matter where you are in the world you can always shop VORA through our website vora.style . Apart from that we are working diligently to get the products in a range of retailers across the world. 

We always aim for the shopping experience on our website to be the very best, but if you were to experience any technical issues please try these tricks:

• Change browser
• Clear your search history
• Relaunch the website

If none of this works, please contact us at info@vora.style and specify what the issue is and we will help you with your order.

If the item you want is out of stock please contact us at info@vora.style and we will try to give you information on when it will get back in stock. Alternatively, sign up to our newsletter and you will be able to stay up to date with all the latest news and product releases.

If you did not receive an order confirmation please drop us an email at info@vora.style so we can double-check everything is okay with your order, and provide you with your order confirmation info.

If you realize you want to change your order after placing it, please contact us on info@vora.style as soon as possible so we can change the order before it gets sent out to you. We cannot guarantee that the change will be possible, it depends on the status of the order and stock availability. If we cannot change your order directly in our system, you are welcome to return it to us once you receive it and we will help you make a change.

If you want to cancel your order you need to contact us as soon as possible at info@bossevogue.com and depending on the status of the order we might be able to cancel it for you. If not, we have a return policy and you can read more about the terms and conditions for that here.

It is our utmost importance that our customers feel safe ordering from us. For your safety, we don’t process any payment information and only work with the leading payment providers to handle all payments.

At the checkout you have different options depending on what country you are ordering from. All our customers have access to purchasing through Apple Pay and Paypal, where you can either pay directly in your account or check out as a guest with your credit card details.

We accept different payment methods depending on what country you are in, but for all countries we accept credit cards, Apple Pay, and Paypal. At check out, you will be able to see what payment method is available for you.

If you have a voucher or gift card, you can use it by entering the code in the discount code dialogue box at checkout. Enter the code you have received and click Apply. In the unlikely event that the code should not work, this could be that it has been spelled wrong, or that the code has expired. If this problem should occur, please drop us an email at info@vora.style and we will do our best to help you.

Shipping time on standard products that are in stock is about 3-4 days from the time of purchase.

It depends on where you are. Orders processed in the USA will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 5-16 days. Delivery details will be provided in your confirmation email. Some items may ship separately. If you have any questions, please reach out to info@vora.style and we are more than happy to assist.

Unfortunately, VORA currently only ships within the Domestic United States. We are working diligently to bring the products to additional countries.  

We use all major carriers. You’ll be asked to select a delivery method during checkout.

As long as your parcel has not left our warehouse we can change the delivery address, but please double-check before placing the order that the address is correct. If not, try to contact us at info@vora.style as soon as possible and we will do our best to help.

Once your order ships from our warehouse, you will receive an email with tracking information to the chosen shipping company such as DHL, UPS, USPS, etc.

Our main distribution hub is located in Cincinnati, Ohio, United Staes. This location was chosen because it is the logistical heart of America, allowing for the shortest delivery times.

It depends on what shipping method is used, but the packages are either delivered to your door or a service point available for pick up. 

We aim for all packages to have a safe journey to you, but despite this packages can get lost on the way. If you suspect this has happened to you, please contact us at info@vora.style and we will help you track the package and help you with a replacement order.

In the unlikely event that you receive the wrong order please drop us an email at info@vora.style and we will help you with an exchange. 

Of course, we aim for a zero-tolerance to faulty items being sent out, but if in the unlikely event, this were to happen please contact us directly at info@vora.style with a picture of the faulty garment and we will help you proceed with a reclamation and of course compensate you in the best way possible.

If you wish to make a return, please contact us at info@vora.style and we will provide you with all the details you need.

As of the nature of the product, we do not accept any returns or exchanges of our underwear if the packaging seal has been broken/opened due to health concerns. Returns or exchanges of our other gear is only allowed if the garment is unworn and resellable. Our general return period is 14 days, counted from the day you receive your package. You can read the full return policy here.